How it works
The SmartGrow Service Contract
Every SmartGrow system is sold with a monthly service contract. Not a warranty - an active commitment. Our technician visits your premises on a scheduled basis to handle everything: seeds, nutrients, cleaning, and any technical issues.
Why mandatory
Why the contract is not optional
Hydroponic growing systems fail without consistent maintenance. We make the contract mandatory because it is the only way we can guarantee the system performs. If the system stops producing, we fix it - at no extra charge, within the response time set out in your contract.
The service
One service — for every system
Our clients don't care how often we come. They care that their plants are always alive and productive. We plan visit frequency around the system and the site — we are accountable for the outcome, not the calendar.
If a technical fault occurs, we are on-site within a maximum of 72 hours.
The cost of the service depends on the system model and the number of sites. We send an exact quote after the visit.
Every visit includes
What Our Technician Does Each Visit
- Seed and growing medium replacement
- Nutrient solution refill and pH adjustment
- Full system cleaning and sanitization
- Performance and yield check
- Photo report of the system state
- Minor repairs and adjustments as needed
- Emergency response within contracted SLA if required
Contract terms
Contract Terms
The minimum contract term is 12 months, billed monthly. To receive a sample of the full contract terms, contact us: sales@smartgrow.ge
Not sure which system is right for you?
Book a no-obligation visit and we will assess your space, recommend the right bundle, and walk you through the service contract in person.
Ready to grow?
Let's Find the Right System for Your Business
Book a no-obligation visit to your premises, request a tailored quote, or download the product brochure - whichever step makes sense for where you are right now.